There are a number of routes for contacting Triumph’s UK team, see below for which is right for you:
For Parts, Clothing & Accessories:
Please contact your authorised Triumph Dealer. Find yours Here.
For technical assistance or warranty:
In the first instance we ask that you contact your Triumph-authorised dealer directly. If you have done this and your dealer has not been able to help you, please email email@example.com, outlining the nature of the problem and quoting the last 6 digits of your motorcycle Vehicle Identification Number (VIN) (frame number) and the name of the dealer you have visited (we regret no action can be taken regarding warranty unless your motorcycle has been inspected by an authorised Triumph dealership).
Please note this email is applicable to the UK and Ireland only. We regret we cannot assist with warranty queries for bikes registered overseas.
For general enquiries customers can write to us at Triumph Motorcycles Ltd, Harrowbrook Road, Hinckley, Leicestershire, LE10 3DJ.
For press enquiries relating to the UK and Ireland only please contact Performance Communications on firstname.lastname@example.org with a subject line of 'Triumph Website Enquiry'.
For enquiries relating to Triumph outside the UK and Ireland please contact the Triumph-authorised distributor for your territory. You can find these details on their respective website using the country selector.
Buy With Confidence Programme
Your Triumph motorcycle is designed to provide you with miles of enjoyable riding. However, should you wish to make a customer complaint you should first contact your dealer in writing. If your dissatisfied with their resolution, please contact email@example.com.
If you still feel you haven't had your complaint resolved, Triumph are part of the MCIA's Buy With Confidence Programme, developed to give customers piece of mind when purchasing a new motorcycle. You may decide to refer your complaint to the National Conciliation Service (NCS) who are certified by CTSI to offer Alternative Dispute Resolution (ADR). NCS are independent and impartial and the ADR services offered are free of charge. For more information please visit their website.